Privacy Policy

Last Updated: May 1, 2025

Introduction

At NorthHaven Realty ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect several types of information from and about users of our services, including:

Personal Information

This may include:

  • Contact information (such as name, email address, phone number, and mailing address)
  • Financial information (such as credit card or bank account information) when you engage our services
  • Property preferences and requirements
  • Employment and income information when applying for financing assistance
  • Identification information for verification purposes (such as proof of identity documents)

Non-Personal Information

This may include:

  • Browser and device information
  • IP address
  • Operating system
  • Usage data (such as pages visited, time spent on pages, and links clicked)
  • Location data

How We Collect Information

We collect information from you when you:

  • Register on our website
  • Fill out a form or submit an inquiry
  • Subscribe to our newsletter
  • Request property information
  • Engage our services
  • Participate in surveys or promotions

We also collect information through cookies and similar technologies. Please see our Cookie Policy for more information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests, inquiries, and transactions
  • Communicate with you about our services, promotions, and events
  • Personalize your experience on our website
  • Develop new products and services
  • Analyze and understand how our services are used
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

Disclosure of Your Information

We may disclose your personal information to:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers, bankers, auditors, and insurers
  • Government authorities, law enforcement agencies, or other third parties when required by law
  • Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

NorthHaven Realty
123 Maple Street
Toronto, ON M5V 2T6, Canada
Email: [email protected]
Phone: +1 (416) 555-7890